The Delaware Office of Small Business (DSB) launched the new Office of Small Business Access (OSBA), creating a single point of contact to help entrepreneurs navigate state government and connect with the resources they need to start, grow and succeed. The new office will allow small business owners to report regulatory, licensing and permitting challenges while also making it easier to request assistance.
“Entrepreneurs in Delaware are looking for simplified processes and easier access points to start and grow a business,” Governor Matt Meyer said. “The Office of Small Business Access brings state agencies together to identify barriers, design solutions and streamline processes so small businesses can thrive.”
Established through Executive Order 21, OSBA is a central hub for identifying resources, advocating for small businesses and strengthening connections to programs and partners that support small business growth. By removing regulatory barriers, promoting equitable access and fostering collaboration, OSBA supports an environment where innovation and economic vitality can thrive.
“As a former DSB Business Manager, I heard time and again form entrepreneurs that navigating state government could be confusing and time-consuming,” OSBA Director Anastasia Jackson said. “The Office of Small Business access gives business owners someone to call for help, while our upcoming Listening Tour ensures their experiences continue to shape improvements across state government.”
Starting on July 22, DSB will hold a statewide listening tour, nine sessions across all three counties to provide small business owners and stakeholders the opportunity to share feedback on regulations, licensing and permitting as well as procurement, workforce development, resources and government services. That input will help identify trends, drive regulatory reform and shape future programs and policy.
A centralized feedback mechanism will be created so that businesses encountering regulatory, licensing, permitting challenges can submit an online form that willb e used to resolve issues more efficiently.
A small business liaison network will also be created, made up of representatives from Delaware’s fiscal, permitting and regulatory agencies. Finally, an industry-specific roadmap will be published with checklists that outline common licensing, permitting, registration and regulatory requirements.
To learn more, call 302-672-6828, text 302-922-3299 or send an email OSBA. To register for the listening tour, complete the form online.
